Frequently asked questions

Which devices are supported?

The Kebi Books iOS app requires the use of augmented reality (AR) on your device. A full list of AR-enabled devices can be found on Apple's website. Your iOS device must be on iOS 14 or greater to download this app. Unfortunately, Android is not yet supported.

Where do I download the app?

On your iOS device, scan the QR code either on the back of your book or in the materials provided, using the Camera app. The App Store link is also here. Note: the app has limited functionality without either a physical book or exclusive materials distributed by Kebi Books.

Why does the app require camera permissions?

Your device's camera is used to detect known images and superimposes them with virtual objects. The app never tracks or stores anything viewed through the camera.

Having trouble scanning pages in the book?

Try in a well-lit environment and ensure you're not seeing any glare. The camera has a hard time seeing when it's too dark or too bright.

It still doesn't work...

Sorry about that. AR and camera technology doesn't always work perfectly. Take a screenshot of what your camera is seeing and send it to kebibooks@gmail.com. We'll try to figure out what went wrong ASAP.

Have any other questions?

Email kebibooks@gmail.com if you have any other questions. We'd also love to hear any feedback.